commencis careers hiring

Key Account Manager

Client Delivery

Client Delivery

Commencis, Full Time

Join us as we pave the way for a thriving digital society. We are Commencis!

Commencis helps leading brands grow and scale in digital, powered by its big data, analytics and cloud products.

Bringing together more than 20 years of experience in the world of digital, design and technology, we transform businesses to thrive and stay relevant in a demanding digital world.

We enable our clients to design and build digital experiences, create stronger and more meaningful relationships with their customers, and bring agility and scalability to their businesses. We love to discover what’s next. We love creating new ways for the digital society to interact. Our workplace values collaboration and curiosity with an open mindset. If you share the same passion with our fellow Commencers, then let us unleash your world-class potential!

We are looking for a Key Account Manager who will be responsible for growing Commencis’s strategic client relationships. This includes managing existing accounts and identifying new business opportunities within those accounts as well as new potential clients. The successful candidate is expected to be a well-respected and well-connected professional with an existing client portfolio.

You are a great fit for this role if you like working closely with strategists, user experience architects and creative designers to show how technology can solve challenges for businesses and for people.

Key Responsibilities

    • Focusing on new and existing sales opportunities that drive the expansion of Commencis’s accounts.
    • Leading the proposal and quotation process.
    • Participating in contract negotiations through the entire sales process.
    • Proactively working with the customer to define contract terms and successfully closing the sale.
    • Preparing and conducting periodic business reviews
    • Ensuring sales and distribution strategies in Key Account channels are implemented/controlled and managed efficiently to achieve the business objectives of our clients.
    • Coordinating the execution of sales and marketing activities, monitoring sales budget, trading partnerships and key account annual agreements.
    • Creating and maintaining relationships with the business community and acting as the primary point of contact.
    • Understanding and actively utilizing Commencis products and services.
    • Communicating with clients by using digital communication channels.

Qualifications & Experience

    • At least 2 years of experience in a similar role in an advertising or digital agency.
    • Engineering background is a plus.
    • Proven track record in managing and winning major clients.
    • Ability to work with little supervision.
    • Ability to interact as a value-added team member.
    • Interest in mobile space and technology.
    • Basic knowledge of software development processes and document management technologies.
    • Ability to understand and evaluate competitive products.
    • Confident and determined to pull off meetings from key decision makers and C-level executives.
    • Previous experience managing one or more direct reports
    • Superior verbal and written communication skills in English.
    • Excellent presentation skills with an ability to present ideas to clients.
    • Experience working on digital projects or accounts with a strong digital focus.

Why Commencis?

We want people to thrive at Commencis. Here are what Commencers like about working at Commencis.

  • Competitive compensation & benefits : Competitive salary, private health insurance, pension & retirement plans (company backed pension system), meal card & commute compensation, paid birthday-off
  • Happier Weekdays: We offer flexible working hours including remote working option. Online events, guest speakers, refreshments in the office, meeting-light culture and many more to enjoy the weekdays.
  • Never Stop Learning: We support learning and development programs for pretty much anything. And provide you the opportunity to reach the leading online e-learning platforms like Udemy & libraries.
  • Community & Socials: We are a tight-knit community and love gathering together. Happy hours, workshops, new year party, city tours, Summer Campus are only some of our social activities.
  • Open culture: We offer a flat organization, direct & open communication culture. We value Commencers’ voice, and address any suggestions and questions you ask.

Commencis helps leading brands grow and scale in digital, powered by its big data, analytics and cloud products. Putting digital at the core, Commencis transforms businesses to thrive and stay relevant in a demanding digital world.

Driven by purpose, Commencis focuses on creating measurable positive impact and competitive advantage through technology, design and data science. Commencis enables clients to design and build digital experiences, create stronger and more meaningful relationships with their customers, and bring agility and scalability with cloud solutions.

Commencis helps leading brands grow and scale in digital, powered by its big data, analytics and cloud products. Putting digital at the core, Commencis transforms businesses to thrive and stay relevant in a demanding digital world.

Driven by purpose, Commencis focuses on creating measurable positive impact and competitive advantage through technology, design and data science. Commencis enables clients to design and build digital experiences, create stronger and more meaningful relationships with their customers, and bring agility and scalability with cloud solutions.


commencis careers hiring

International Sales & Account Manager

Client Delivery

Client Delivery

Commencis, Full Time

Join us as we pave the way for a thriving digital society. We are Commencis!

Commencis helps leading brands grow and scale in digital, powered by its big data, analytics and cloud products.

Bringing together more than 20 years of experience in the world of digital, design and technology, we transform businesses to thrive and stay relevant in a demanding digital world.

We enable our clients to design and build digital experiences, create stronger and more meaningful relationships with their customers, and bring agility and scalability to their businesses. We love to discover what’s next. We love creating new ways for the digital society to interact. Our workplace values collaboration and curiosity with an open mindset. If you share the same passion with our fellow Commencers, then let us unleash your world-class potential!

We are looking for an International Sales & Account Manager who takes responsibility for managing existing accounts and identifying new business opportunities within those accounts & new potential clients and grow Commencis strategic client relationships. The successful candidate is expected to be a well-respected and well-connected professional with a client portfolio.

Apply if you like working closely with strategists, user experience architects and creative designers to show how technology can solve challenges for businesses and people.

Key Responsibilities

    • Focus on new and existing sales opportunities that drive the expansion of the Commencis accounts.
    • Develop a sustainable business pipeline, support commercial objectives and include the identification of opportunities to qualify and close.
    • Actively research and define innovations in the target markets with the objective to develop strategies, to discover and evaluate new business opportunities and create the overall sales and business development strategic plan.
    • Focus on expanding company portfolio via partnerships in the industry, particularly within global markets.
    • Identify and report on business opportunities in target markets and new business development opportunities in emerging markets.
    • Regularly update activity information and pipeline for management reporting.
    • Lead the proposal and quotation process.
    • Proactively participate in contract negotiations throughout the entire negotiation process.
    • Work with the customer defining contract terms and successfully close the sale.
    • Prepare and conduct periodic business reviews.
    • Ensure sales & distribution strategies in Account channels are implemented, controlled and managed efficiently to achieve the business objectives of Commencis.
    • Coordinate the execution of sales and marketing activities, monitor sales budget, trade partnerships and account annual agreements.
    • Create and maintain relationships with the business community and act as the primary point of contact.
    • Understand and actively utilize Commencis products and services.

Qualifications & Experience

    • At least 5 years of experience in a similar role in an advertising or digital agency
    • Engineering and IT knowledge is a plus.
    • Proven track record in managing and winning major opportunities.
    • Ability to work independent and in high-pressure environments.
    • Ability to interact as a value-added team member.
    • Strong interest in mobile space and technology.
    • Basic knowledge of software development processes and document management technologies.
    • Understanding and evaluating competitive products.
    • Confidence and determination to pull off meetings from decision-makers, marketing departments, and C-level executives.
    • Superior verbal and written communication skills in English.
    • Excellent presentation skills with an ability to present ideas to new and existing clients.
    • Experience working on digital projects or accounts with strong digital focus.
    • Communicate with clients by using digital communication channels.

Why Commencis?

We want people to thrive at Commencis. Here are what Commencers like about working at Commencis.

  • Competitive compensation & benefits : Competitive salary, private health insurance, pension & retirement plans (company backed pension system), meal card & commute compensation, paid birthday-off
  • Happier Weekdays: We offer flexible working hours including remote working option. Online events, guest speakers, refreshments in the office, meeting-light culture and many more to enjoy the weekdays.
  • Never Stop Learning: We support learning and development programs for pretty much anything. And provide you the opportunity to reach the leading online e-learning platforms like Udemy & libraries.
  • Community & Socials: We are a tight-knit community and love gathering together. Happy hours, workshops, new year party, city tours, Summer Campus are only some of our social activities.
  • Open culture: We offer a flat organization, direct & open communication culture. We value Commencers’ voice, and address any suggestions and questions you ask.

Commencis helps leading brands grow and scale in digital, powered by its big data, analytics and cloud products. Putting digital at the core, Commencis transforms businesses to thrive and stay relevant in a demanding digital world.

Driven by purpose, Commencis focuses on creating measurable positive impact and competitive advantage through technology, design and data science. Commencis enables clients to design and build digital experiences, create stronger and more meaningful relationships with their customers, and bring agility and scalability with cloud solutions.

Commencis helps leading brands grow and scale in digital, powered by its big data, analytics and cloud products. Putting digital at the core, Commencis transforms businesses to thrive and stay relevant in a demanding digital world.

Driven by purpose, Commencis focuses on creating measurable positive impact and competitive advantage through technology, design and data science. Commencis enables clients to design and build digital experiences, create stronger and more meaningful relationships with their customers, and bring agility and scalability with cloud solutions.


commencis careers hiring

International Business Development Manager

Client Delivery

Client Delivery

Commencis, Full Time

Join us as we pave the way for a thriving digital society. We are Commencis!

Commencis helps leading brands grow and scale in digital, powered by its big data, analytics and cloud products.

Bringing together more than 20 years of experience in the world of digital, design and technology, we transform businesses to thrive and stay relevant in a demanding digital world.

We enable our clients to design and build digital experiences, create stronger and more meaningful relationships with their customers, and bring agility and scalability to their businesses. We love to discover what’s next. We love creating new ways for the digital society to interact. Our workplace values collaboration and curiosity with an open mindset. If you share the same passion with our fellow Commencers, then let us unleash your world-class potential!

We are looking for an energetic, ambitious and high-performing International Business Development Manager to meet new business onboarding, sales and revenue growth objectives.

Responsibilities of the International Business Development Manager include developing key growth sales strategies, tactics and action plans as well as leading brand awareness and forge strong relationships with clients. Successful execution of these strategies is required to achieve company’s financial targets. International Business Development Manager duties will include hitting annual targets, building relationships, understanding customer trends and leading Commencis in the right direction.

Key Responsibilities

    • Developing and executing strategic plan to achieve and maximize sales targets and expand our customer base, as well as maintaining strong, long-lasting customer relationships with clients;
    • Developing a sustainable business pipeline, supporting commercial objectives and including the identification of opportunities to qualify and close;
    • Developing a tactical marketing plan for niche sales kits, advising and supporting the delivery to appropriate industry sectors;
    • Actively research and define innovations in the target markets with the objective to develop strategies, to discover and evaluate new business opportunities and create the overall sales and business development strategic plan;
    • Focusing on expanding company portfolio via partnership in the industry, particularly within the UK and European markets;
    • Identifying and reporting on business opportunities in target markets and new business development opportunities in emerging markets;
    • Regularly update activity information and pipeline for management reporting;
    • Taking part in the development of the branding strategy;
    • Be the main contact for the business clients and prospects, managing all aspects of the relationships at both commercial and technical levels, using the best resources available;
    • Serving as a business representative at major industry events, conferences, trade shows, and expositions;

Qualifications & Experience

    • Minimum 3 years of sales experience in technology/digital is a must;
    • International experience (academic or professional) is a must;
    • Excellent verbal and written communications skills in English;
    • Proven track record of achieving/exceeding targets and driving sales growth in a business;
    • Strong knowledge of technology, digital and innovation;
    • Ability to communicate, present and influence at all levels of the organization;
    • Ability to drive the sales process from plan to close;
    • Ability to deliver and sell propositions between the companies and various software products;
    • Ability to position products against competitors;
    • Excellent listening, negotiation, and presentation skills;
    • Strong leadership skills and ability to inspire.

The chosen candidate will have a proven track record of successful achievements as within sales, implementations and business development with a great knowledge of related markets as well as the related legislation in target markets.

Why Commencis?

We want people to thrive at Commencis. Here are what Commencers like about working at Commencis.

  • Competitive compensation & benefits : Competitive salary, private health insurance, pension & retirement plans (company backed pension system), meal card & commute compensation, paid birthday-off
  • Happier Weekdays: We offer flexible working hours including remote working option. Online events, guest speakers, refreshments in the office, meeting-light culture and many more to enjoy the weekdays.
  • Never Stop Learning: We support learning and development programs for pretty much anything. And provide you the opportunity to reach the leading online e-learning platforms like Udemy & libraries.
  • Community & Socials: We are a tight-knit community and love gathering together. Happy hours, workshops, new year party, city tours, Summer Campus are only some of our social activities.
  • Open culture: We offer a flat organization, direct & open communication culture. We value Commencers’ voice, and address any suggestions and questions you ask.

Commencis helps leading brands grow and scale in digital, powered by its big data, analytics and cloud products. Putting digital at the core, Commencis transforms businesses to thrive and stay relevant in a demanding digital world.

Driven by purpose, Commencis focuses on creating measurable positive impact and competitive advantage through technology, design and data science. Commencis enables clients to design and build digital experiences, create stronger and more meaningful relationships with their customers, and bring agility and scalability with cloud solutions.

Commencis helps leading brands grow and scale in digital, powered by its big data, analytics and cloud products. Putting digital at the core, Commencis transforms businesses to thrive and stay relevant in a demanding digital world.

Driven by purpose, Commencis focuses on creating measurable positive impact and competitive advantage through technology, design and data science. Commencis enables clients to design and build digital experiences, create stronger and more meaningful relationships with their customers, and bring agility and scalability with cloud solutions.


commencis careers hiring

Key Account Manager

Client Delivery

Client Delivery

Commencis, Full Time

Join us as we pave the way for a thriving digital society. We are Commencis!

Commencis helps leading brands grow and scale in digital, powered by its big data, analytics and cloud products.

Bringing together more than 20 years of experience in the world of digital, design and technology, we transform businesses to thrive and stay relevant in a demanding digital world.

We enable our clients to design and build digital experiences, create stronger and more meaningful relationships with their customers, and bring agility and scalability to their businesses. We love to discover what’s next. We love creating new ways for the digital society to interact. Our workplace values collaboration and curiosity with an open mindset. If you share the same passion with our fellow Commencers, then let us unleash your world-class potential!

We are looking for a Key Account Manager who will be responsible for growing Commencis’s strategic client relationships. This includes managing existing accounts and identifying new business opportunities within those accounts as well as new potential clients. The successful candidate is expected to be a well-respected and well-connected professional with an existing client portfolio.

You are a great fit for this role if you like working closely with strategists, user experience architects, and creative designers to show how technology can solve challenges for businesses and for people.

Responsibilities

    • Focusing on new and existing sales opportunities that drive the expansion of Commencis’s accounts.
    • Leading the proposal and quotation process.
    • Participating in contract negotiations through the entire sales process.
    • Proactively working with the customer to define contract terms and successfully close the sale.
    • Preparing and conducting periodic business reviews
    • Ensuring sales and distribution strategies in Key Account channels are implemented/controlled and managed efficiently to achieve the business objectives of our clients.
    • Coordinating the execution of sales and marketing activities, monitoring sales budget, trading partnerships, and key account annual agreements.
    • Creating and maintaining relationships with the business community and acting as the primary point of contact.
    • Understanding and actively utilizing Commencis products and services.
    • Communicating with clients by using digital communication channels.

Qualifications & Experience

    • At least 2 years of experience in a similar role in an advertising or digital agency.
    • An engineering background is a plus.
    • Proven track record in managing and winning major clients.
    • Ability to work with little supervision.
    • Ability to interact as a value-added team member.
    • Interest in mobile space and technology.
    • Basic knowledge of software development processes and document management technologies.
    • Ability to understand and evaluate competitive products.
    • Confident and determined to pull off meetings from key decision-makers and C-level executives.
    • Previous experience managing one or more direct reports
    • Superior verbal and written communication skills in English.
    • Excellent presentation skills with an ability to present ideas to clients.
    • Experience working on digital projects or accounts with a strong digital focus.

Why Commencis?

We want people to thrive at Commencis. Here are what Commencers like about working at Commencis.

  • Competitive compensation & benefits : Competitive salary, private health insurance, pension & retirement plans (company backed pension system), meal card & commute compensation, paid birthday-off
  • Happier Weekdays: We offer flexible working hours including remote working option. Online events, guest speakers, refreshments in the office, meeting-light culture and many more to enjoy the weekdays.
  • Never Stop Learning: We support learning and development programs for pretty much anything. And provide you the opportunity to reach the leading online e-learning platforms like Udemy & libraries.
  • Community & Socials: We are a tight-knit community and love gathering together. Happy hours, workshops, new year party, city tours, Summer Campus are only some of our social activities.
  • Open culture: We offer a flat organization, direct & open communication culture. We value Commencers’ voice, and address any suggestions and questions you ask.

Commencis helps leading brands grow and scale in digital, powered by its big data, analytics and cloud products. Putting digital at the core, Commencis transforms businesses to thrive and stay relevant in a demanding digital world.

Driven by purpose, Commencis focuses on creating measurable positive impact and competitive advantage through technology, design and data science. Commencis enables clients to design and build digital experiences, create stronger and more meaningful relationships with their customers, and bring agility and scalability with cloud solutions.

Commencis helps leading brands grow and scale in digital, powered by its big data, analytics and cloud products. Putting digital at the core, Commencis transforms businesses to thrive and stay relevant in a demanding digital world.

Driven by purpose, Commencis focuses on creating measurable positive impact and competitive advantage through technology, design and data science. Commencis enables clients to design and build digital experiences, create stronger and more meaningful relationships with their customers, and bring agility and scalability with cloud solutions.


commencis careers hiring

Customer Success Specialist

Client Delivery

Client Delivery

Dataroid, Full Time

Join us as we pave the way for a thriving digital society. We are Commencis!

Commencis helps leading brands grow and scale in digital, powered by its big data, analytics and cloud products.

Bringing together more than 20 years of experience in the world of digital, design and technology, we transform businesses to thrive and stay relevant in a demanding digital world.

We enable our clients to design and build digital experiences, create stronger and more meaningful relationships with their customers, and bring agility and scalability to their businesses. We love to discover what’s next. We love creating new ways for the digital society to interact. Our workplace values collaboration and curiosity with an open mindset. If you share the same passion with our fellow Commencers, then let us unleash your world-class potential!

We are looking for an energetic, ambitious, and high-performing Customer Success Specialist who will be responsible for building relationships, understanding customer trends, hitting annual targets and leading our big data analytics and customer engagement platform Dataroid in the right direction.

Responsibilities include but are not limited to:

  • Desire to learn analytics and engagement platform and its strategic plan to achieve and maximize sales targets and expand our customer base, as well as maintaining strong, long-lasting customer relationships with clients.
  • Work with product development teams on priorities and product backlog.
  • Be a part of customer support processes.
  • Provide product feedback and insights to the business and product teams.
  • Ensure 100% satisfaction among all customers.
  • Understand product infrastructure from both technical and business perspectives.

Skills & Qualifications:

  • Fresh Graduate pursuing a bachelor’s degree in engineering, Business Administration, or any other relevant degree or a maximum of 2 years’ experience in a Technical and/or Business Support function (B2B) dealing with data analysis.
  • Desire to work in a dynamic and fast-moving startup environment.
  • Ability to work independently and in a team.
  • Team player, good interpersonal skills.
  • Desire to learn of technology, digital, and innovation.
  • Excellent listening, negotiation, and presentation skills.

Dataroid, the enterprise-level big data analytics and engagement platform of Commencis, helps enterprises to enhance every individual customer experience through deep customer insight, data science modeling, and omnichannel marketing.

Dataroid platform is already used by medium to very large enterprises in financial services, airlines and retail to reshape the experience of over 40 million users.

Dataroid, the enterprise-level big data analytics and engagement platform of Commencis, helps enterprises
to enhance every individual customer experience through deep customer insight, data science modeling, and omnichannel marketing.

Dataroid platform is already used by medium to very large enterprises in financial services, airlines and retail to reshape the experience of over 40 million users.

Dataroid is Powered by Commencis

commencis careers hiring

Project Manager

Client Delivery

Client Delivery

Commencis, Full Time

Join us as we pave the way for a thriving digital society. We are Commencis!

Commencis helps leading brands grow and scale in digital, powered by its big data, analytics and cloud products.

Bringing together more than 20 years of experience in the world of digital, design and technology, we transform businesses to thrive and stay relevant in a demanding digital world.

We enable our clients to design and build digital experiences, create stronger and more meaningful relationships with their customers, and bring agility and scalability to their businesses. We love to discover what’s next. We love creating new ways for the digital society to interact. Our workplace values collaboration and curiosity with an open mindset. If you share the same passion with our fellow Commencers, then let us unleash your world-class potential!

We are looking for a motivated project manager and a great team player to join our PMO team! If you are looking for a job where you will find a delightful combination of strategy, creativity and execution that changes the score of the game by creating value, then we would love to see you on board.

Key Responsibilities

    • Empowering the Product Management, Design, and Engineering teams on a daily basis.
    • Acting as the day-to-day project contact to clients.
    • Responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals.
    • Acquiring resources and coordinating the efforts of team members in order to deliver projects according to plan.
    • Creating and executing project work plans and revising as appropriate to meet changing needs and requirements.
    • Planning, executing, and finalizing projects according to strict deadlines within budget.
    • Effectively contributing to the project management process, including, but not limited to: Project Plan Development, Project Budget Management, Project Time Management, Project Risk Management, Project Scope Tracking and Management, Project Team Management
    • Appropriately setting and managing client expectations.
    • Helping to onboard new clients.
    • Making sure the quality standards are met.
    • Developing new business opportunities with existing clients.
    • Identifying resources needed and assigning individual responsibilities.

Qualifications & Experience

    • University Degree in Engineering, MBA or master’s degree is a plus.
    • Min 4+ years working experience within IT and Project Management area.
    • Strong quality mindset, great team spirit and being detail oriented.
    • Able to work in a very dynamic workplace.
    • Strong knowledge of software development processes.
    • Strong verbal and written communication skills to communicate with staff and stakeholders at various levels.
    • Strong documentation skills.
    • Strong analytical problem-solving skills.
    • Understand and evaluate competitive products.
    • Ability to work well under pressure.
    • Excellent interpersonal skills and the ability to work cooperatively in a high-performing team.

Why Commencis?

We want people to thrive at Commencis. Here are what Commencers like about working at Commencis.

  • Competitive compensation & benefits : Competitive salary, private health insurance, pension & retirement plans (company backed pension system), meal card & commute compensation, paid birthday-off
  • Happier Weekdays: We offer flexible working hours including remote working option. Online events, guest speakers, refreshments in the office, meeting-light culture and many more to enjoy the weekdays.
  • Never Stop Learning: We support learning and development programs for pretty much anything. And provide you the opportunity to reach the leading online e-learning platforms like Udemy & libraries.
  • Community & Socials: We are a tight-knit community and love gathering together. Happy hours, workshops, new year party, city tours, Summer Campus are only some of our social activities.
  • Open culture: We offer a flat organization, direct & open communication culture. We value Commencers’ voice, and address any suggestions and questions you ask.

Commencis helps leading brands grow and scale in digital, powered by its big data, analytics and cloud products. Putting digital at the core, Commencis transforms businesses to thrive and stay relevant in a demanding digital world.

Driven by purpose, Commencis focuses on creating measurable positive impact and competitive advantage through technology, design and data science. Commencis enables clients to design and build digital experiences, create stronger and more meaningful relationships with their customers, and bring agility and scalability with cloud solutions.

Commencis helps leading brands grow and scale in digital, powered by its big data, analytics and cloud products. Putting digital at the core, Commencis transforms businesses to thrive and stay relevant in a demanding digital world.

Driven by purpose, Commencis focuses on creating measurable positive impact and competitive advantage through technology, design and data science. Commencis enables clients to design and build digital experiences, create stronger and more meaningful relationships with their customers, and bring agility and scalability with cloud solutions.


commencis careers hiring

Customer Success Manager

Client Delivery

Client Delivery

Dataroid, Full Time

Join us as we pave the way for a thriving digital society. We are Commencis!

Commencis helps leading brands grow and scale in digital, powered by its big data, analytics and cloud products.

Bringing together more than 20 years of experience in the world of digital, design and technology, we transform businesses to thrive and stay relevant in a demanding digital world.

We enable our clients to design and build digital experiences, create stronger and more meaningful relationships with their customers, and bring agility and scalability to their businesses. We love to discover what’s next. We love creating new ways for the digital society to interact. Our workplace values collaboration and curiosity with an open mindset. If you share the same passion with our fellow Commencers, then let us unleash your world-class potential!

We are looking for an energetic, ambitious and high-performing Customer Success Manager who will be responsible for building relationships, understanding customer trends, hitting annual targets and leading our big data analytics and customer engagement platform, Dataroid in the right direction. Plus, you’ll have the opportunity to work from Bodrum, at the Commencis Summer Campus.

Responsibilities include but are not limited to:

  • Take end-to-end ownership of technical issues encountered by customers, including initial troubleshooting, identification of root cause, and issue resolution and communication.
  • Collaborate with the engineering and development team to set up or configure our software platform as per customers’ requirements and troubleshoot technical issues raised by customers.
  • Serve as single point of contact on customer priorities and ensure customer issues are resolved.
  • Develop and execute strategic plan to achieve and maximise sales targets and expand our customer base, as well as maintaining strong, long-lasting customer relationships with clients.
  • Work with product development teams on priorities and product backlog.
  • Create and lead customer support processes.
  • Provide product feedback and insights to the business and product teams.
  • Ensure 100% satisfaction among all customers.
  • Understand product infrastructure.

Skills & Qualifications:

  • A minimum of 4 years’ experience in a Technical and/or Business Support function (B2B) dealing with data analysis.
  • Desire to work in a dynamic and fast-moving startup environment.
  • Ability to work independently and in a team.
  • Experience working with, and managing, stakeholders and customers.
  • Team player, good interpersonal skills.
  • Knowledge of the analytics market and data infrastructure.
  • Act as internal support for our sales, marketing, and engineering teams.
  • Knowledge of Mobile Apps development environments, frameworks and tools, digital & performance marketing, web & app analytics is preferred.
  • Strong knowledge of technology, digital and innovation.
  • Excellent listening, negotiation, and presentation skills.
  • Strong leadership skills and ability to inspire.

Dataroid, the enterprise-level big data analytics and engagement platform of Commencis, helps enterprises to enhance every individual customer experience through deep customer insight, data science modeling, and omnichannel marketing.

Dataroid platform is already used by medium to very large enterprises in financial services, airlines and retail to reshape the experience of over 40 million users.

Dataroid, the enterprise-level big data analytics and engagement platform of Commencis, helps enterprises
to enhance every individual customer experience through deep customer insight, data science modeling, and omnichannel marketing.
 
Dataroid platform is already used by medium to very large enterprises in financial services, airlines and retail to reshape the experience of over 40 million users.

Dataroid is Powered by Commencis