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The Mobile Revolution in Travel Planning
The increase in mobile travel bookings, growth from 31% in 2019 to 41% in 2021, signifies a major shift in travel planning habits. This trend, with 83% of travelers using mobile devices for travel research, underscores the growing emphasis on mobile apps and online platforms to ensure a seamless travel experience.
41%
The increase in mobile travel bookings in 2021
83%
Users of mobile devices researching travel in 2023
The Mobile Revolution in Travel Planning
The increase in mobile travel bookings, growth from 31% in 2019 to 41% in 2021, signifies a major shift in travel planning habits. This trend, with 83% of travelers using mobile devices for travel research, underscores the growing emphasis on mobile apps and online platforms to ensure a seamless travel experience.
41%
The increase in mobile travel bookings in 2021
83%
Users of mobile devices researching travel in 2023
As digital transformation with mobile apps and technologies like AR and VR reshapes travel, the next three years will be pivotal for global airlines.
As digital voice assistants are expected to surpass the global population by 2024, such technologies are increasingly being used to predict optimal booking times and offer crucial travel updates.
As digital transformation with mobile apps and technologies like AR and VR reshapes travel, the next three years will be pivotal for global airlines.
As digital voice assistants are expected to surpass the global population by 2024, such technologies are increasingly being used to predict optimal booking times and offer crucial travel updates.
What’s Inside
Introduction
Digital Transformation in Airlines
- Apps evolving into personal assistants
- Technology improving all steps of a customer journey
Featured User Experience Trends for Airlines
- Voice-activated travel assistants
- Personalization
- Mobile-first design
- Improved user experience with AR&VR
- Sustainability
- Accessibility & Inclusivity