September, 2020

The Future of Digital Banking Report

Today, the demand for online banking has been increasing at an unprecedented rate in parallel with key industry drivers including the increasing use of mobile technologies, rising customer expectations and growing number of Gen Z users. With the impact of COVID-19, online banking has been a must for traditional banks to provide their services and compete in the market.

In this report, we address the key strategic plays that traditional banks can strategically choose to stay competitive and grow their business.

Topics covered in this report:

1. The Rise of Digital Banking
2. The Challenges That Incumbents Face
3. Challenger Banks Revisited
4. Strategic Plays For Incumbents