Highlights from World Aviation Festival 2025 in Lisbon

Commencis team was delighted to join World Aviation Festival 2025, one of the aviation industry’s most prominent global gatherings, held in Lisbon on October 7–9. The event brought together thousands of professionals and decision-makers from around the world to discuss how technology continues to shape the future of travel and customer experience.

For Commencis, the summit served as a valuable platform to reconnect with clients and partners, engage with industry innovators, and showcase how we help airlines drive digital transformation through AI-powered solutions.

Throughout the three-day event, we:

• Connected with 300+ aviation professionals in one-on-one meetings and discussions, exploring collaboration opportunities.
• Delivered 100+ live demos of our AI-powered airline products, including Trip Concierge and Real-Time Avatar Assistant, two innovations designed to enhance every stage of the travel journey.
• Shared insights on building personalised and connected digital experiences for airlines and travellers, reinforcing our commitment to driving digital transformation in aviation.

Visitors experienced firsthand how Trip Concierge enables airlines to deliver seamless, real-time assistance through AI, while Real-Time Avatar Assistant showcased how conversational AI can elevate customer engagement across digital touchpoints.

The World Aviation Festival once again proved how rapidly the aviation industry is evolving, and how essential AI in travel and aviation has become for redefining the passenger experience.

We observed a growing interest among airlines in innovative approaches to customer engagement, loyalty management, and digital service delivery. Our booth became a hub of valuable conversations and collaborations.

We truly appreciate everyone who stopped by, joined our raffles, or attended our Happy Hour, it was a pleasure connecting in person.

We return from Lisbon with new connections, fresh ideas, and a renewed sense of momentum for what lies ahead.

If you’re interested in discovering how our AI-powered aviation solutions are transforming the travel experience and enabling airlines to deliver more intelligent, efficient, and seamless services, we’d love to continue the conversation.

Contact us to explore how we can help your airline drive digital transformation and create exceptional travel experiences.