Client Delivery

Key Account Manager

Commencis, Full Time


Join us in paving the way for a thriving digital society!

Commencis has more than two decades of expertise in the world of experience design, software engineering and cloud technologies. Our products and solutions are used by leading brands in financial services, insurance, airlines and retail in more than 20 countries.

We help our clients around the globe to commence their next evolution and pave the way for a thriving digital society. We love discovering what’s next. We value collaboration, curiosity, and an open mindset at work.

If you share the same passion with our fellow Commencers, then let us unleash your world-class potential!

We are looking for a Key Account Manager who will be responsible for growing Commencis’s strategic client relationships. This includes managing existing accounts and identifying new business opportunities within those accounts as well as new potential clients. The successful candidate is expected to be a well-respected and well-connected professional with an existing client portfolio.

You are a great fit for this role if you like working closely with strategists, user experience architects and creative designers to show how technology can solve challenges for businesses and for people.

Key Responsibilities

  • Focusing on new and existing sales opportunities that drive the expansion of Commencis’s accounts.
  • Leading the proposal and quotation process.
  • Participating in contract negotiations through the entire sales process.
  • Proactively working with the customer to define contract terms and successfully closing the sale.
  • Preparing and conducting periodic business reviews
  • Ensuring sales and distribution strategies in Key Account channels are implemented/controlled and managed efficiently to achieve the business objectives of our clients.
  • Coordinating the execution of sales and marketing activities, monitoring sales budget, trading partnerships and key account annual agreements.
  • Creating and maintaining relationships with the business community and acting as the primary point of contact.
  • Understanding and actively utilizing Commencis products and services.
  • Communicating with clients by using digital communication channels.

Qualifications & Experience

  • At least 2 years of experience in a similar role in an advertising or digital agency.
  • Engineering background is a plus.
  • Proven track record in managing and winning major clients.
  • Ability to work with little supervision.
  • Ability to interact as a value-added team member.
  • Interest in mobile space and technology.
  • Basic knowledge of software development processes and document management technologies.
  • Ability to understand and evaluate competitive products.
  • Confident and determined to pull off meetings from key decision makers and C-level executives.
  • Previous experience managing one or more direct reports
  • Superior verbal and written communication skills in English.
  • Excellent presentation skills with an ability to present ideas to clients.
  • Experience working on digital projects or accounts with strong digital focus.

Why Commencis?

We want people to thrive at Commencis. Here are what Commencers like about working at Commencis.

Competitive compensation & benefits : Competitive salary, private health insurance, pension & retirement plans (company backed pension system), meal card & commute compensation, paid birthday-off

Happier Weekdays: We offer flexible working hours including remote working option. Online events, guest speakers, refreshments in the office, meeting-light culture and many more to enjoy the weekdays.

Never Stop Learning: We support learning and development programs for pretty much anything. And provide you the opportunity to reach the leading online e-learning platforms like Udemy & libraries.

Community & Socials: We are a tight-knit community and love gathering together. Happy hours, workshops, new year party, city tours, Summer Campus are only some of our social activities.

Open culture: We offer a flat organization, direct & open communication culture. We value Commencers’ voice, and address any suggestions and questions you ask.


Commencis helps leading brands grow and scale in digital, powered by its big data, analytics and cloud products. Putting digital at the core, Commencis transforms businesses to thrive and stay relevant in a demanding digital world. Driven by purpose, Commencis focuses on creating measurable positive impact and competitive advantage through technology, design and data science. Commencis enables clients to design and build digital experiences, create stronger and more meaningful relationships with their customers, and bring agility and scalability with cloud solutions.