Client Delivery Manager

Join us in paving the way for a thriving digital society!

Commencis has more than two decades of expertise in the world of experience design, software engineering and cloud technologies. Our products and solutions are used by leading brands in financial services, insurance, airlines and retail in more than 20 countries.

We help our clients around the globe to commence their next evolution and pave the way for a thriving digital society. We love discovering what’s next. We value collaboration, curiosity, and an open mindset at work.

If you share the same passion with our fellow Commencers, then let us unleash your world-class potential!

We are looking for a highly motivated and experienced Client Delivery Manager to join our team.

As a Client Delivery Manager, you will be responsible for ensuring the successful delivery of projects to our top Financial Services Companies, Airlines and telecommunication companies clients.

You will work closely with clients to understand their needs and develop strategies to meet their requirements. You will also manage the delivery of projects, ensuring they are delivered on time, within budget, and to the highest quality standards.

Responsibilities

• Build strong relationships with clients and act as their primary point of contact throughout the project lifecycle.
• Collaborate with clients to define project scope, objectives, and deliverables.
• Manage project timelines, budgets, and resources to ensure successful project delivery.
• Ensure that all projects adhere to best practices in project management, including risk management, change management, and quality assurance.
• Monitor project budgets and track project financials, including revenue and profitability.
• Manage client expectations and ensure that all deliverables meet or exceed client expectations.
• Act as an advocate for clients within the company and ensure that their needs are always considered.
• Focus on attaining key KPIs and OKRs linked to the deployment & delivery of software and services.
• Drive all the right behaviours and outcomes through a robust and scalable AGILE frameworks.

Requirements:

• Bachelor’s degree in business, computer science, or a related field.
• 3+ years of experience in project management, with a focus on IT Services and software development.
• Strong experience in digital transformation, user experience and user interface design, strategic design, mobile and web development.
• Experience managing large, complex projects with multiple stakeholders.
• Excellent communication, interpersonal, and leadership skills.
• Ability to work independently, as well as part of a team.
• Strong analytical and problem-solving skills.
• Ability to manage multiple projects simultaneously.
• Ability to work under pressure and meet tight deadlines.
• Strong understanding of project management methodologies and best practices.

About You

• Passionate about AGILE and delivering great solutions to complex problems
• Outgoing problem solver
• Drive, energy, resilience and commitment
• Educated to degree level or equivalent experience
• A good sense of humour and team player

Why Commencis?

We want people to thrive at Commencis. Here are what Commencers like about working at Commencis.

• Competitive compensation & benefits : Competitive salary, private health insurance, pension & retirement plans (company backed pension system), meal card & commute compensation, paid birthday-off

• Happier Weekdays: We offer flexible working hours including remote working option. Online events, guest speakers, refreshments in the office, meeting-light culture and many more to enjoy the weekdays.

• Never Stop Learning: We support learning and development programs for pretty much anything. And provide you the opportunity to reach the leading online e-learning platforms like Udemy & libraries.

• Community & Socials: We are a tight-knit community and love gathering together. Happy hours, workshops, new year party, city tours, Summer Campus are only some of our social activities.
• Open culture: We offer a flat organization, direct & open communication culture. We value Commencers’ voice, and address any suggestions and questions you ask.