Design

Senior UX Researcher

Commencis, Full Time

Join us as we pave the way for a thriving digital society. We are Commencis!

Commencis helps leading brands grow and scale in digital, powered by its big data, analytics and cloud products.

Bringing together more than 20 years of experience in the world of digital, design and technology, we transform businesses to thrive and stay relevant in a demanding digital world.

We enable our clients to design and build digital experiences, create stronger and more meaningful relationships with their customers, and bring agility and scalability to their businesses. We love to discover what’s next. We love creating new ways for the digital society to interact. Our workplace values collaboration and curiosity with an open mindset. If you share the same passion with our fellow Commencers, then let us unleash your world-class potential!

We are looking for a Senior UX Designer who will be responsible for valuating and building structures and systems of multidisciplinary design, planning and prioritizing work, and collaborating closely with visual design, project management teams to ensure the delivery of high-quality, end-to-end UX solutions for the customer and business problems they are solving.

Responsibilities

  • Partner with design, product, and marketing teams to understand business needs, evaluate current and future user needs design appropriate research studies to generate user-focused insights.
  • Proactively identify research opportunities to increase the impact of the design. Communicate visionary solutions with business stakeholders and internal parties.
  • Establish an optimum research strategy to deeply understand users considering dependencies and limitations. Communicate research approach to stakeholders and gain necessary buy-in.
  • Develop a well-crafted research plan with clear research objectives supporting the business goals.
  • Select and manage external research vendors as needed, ensuring accurate and quality deliverables to be acquired.
  • Conduct or assist research activities using a wide variety of qualitative methods and a subset of quantitative methods.
  • Synthesize findings to generate strategic and tactical insights along with actionable recommendations.
  • Present and advocate findings and insights to a larger audience in a clear and compelling way – written and verbal to gain necessary buy-in.
  • Develop and maintain a repository for all the research performed for future access.
  • Track emerging trends in the digital interface landscape, recommending new opportunities to ensure continuous improvement

Lead Responsibilities

  • Improve research processes and promote the value of user-centered design within the organization.
  • Give direction and mentorship to those in need.

Organizational Responsibilities

  • Seek design critiques actively to improve the quality of the work produced and grow with feedback.
  • Choose the right communication methods, cadence, and deliverables to convey progress and concerns to internal and external stakeholders.
  • Participate in brainstorming sessions and design reviews with the design team.

Commencis helps leading brands grow and scale in digital, powered by its big data, analytics and cloud products. Putting digital at the core, Commencis transforms businesses to thrive and stay relevant in a demanding digital world.

Driven by purpose, Commencis focuses on creating measurable positive impact and competitive advantage through technology, design and data science. Commencis enables clients to design and build digital experiences, create stronger and more meaningful relationships with their customers, and bring agility and scalability with cloud solutions.

Commencis helps leading brands grow and scale in digital, powered by its big data, analytics and cloud products. Putting digital at the core, Commencis transforms businesses to thrive and stay relevant in a demanding digital world.Driven by purpose, Commencis focuses on creating measurable positive impact and competitive advantage through technology, design and data science. Commencis enables clients to design and build digital experiences, create stronger and more meaningful relationships with their customers, and bring agility and scalability with cloud solutions.