Cloud Operations Manager

commencis career

Join us as we pave the way for a thriving digital society. We are Commencis!

Commencis helps leading brands grow and scale in digital, powered by its big data, analytics and cloud products.

Bringing together more than 20 years of experience in the world of digital, design and technology, we transform businesses to thrive and stay relevant in a demanding digital world.

We enable our clients to design and build digital experiences, create stronger and more meaningful relationships with their customers, and bring agility and scalability to their businesses. We love to discover what’s next. We love creating new ways for the digital society to interact. Our workplace values collaboration and curiosity with an open mindset. If you share the same passion with our fellow Commencers, then let us unleash your world-class potential!

The position in a nutshell:

As a Cloud Operations Manager, you will be accountable for the development and enhancement of processes to manage cloud operations, creating new standards and improving way of working of the team. The role involves designing cloud solutions for clients and Commencis needs, as well as enabling their implementation & delivery.

You will be expected to lead the cloud team, consisting of Cloud Engineers, DevOps, and SysOps roles, by example being hands-on active, mentoring, and supporting them for developing their competencies.

Understanding project requirements and designing the most feasible solution in the cloud accordingly is a key aspect of the role. To do so; you will have a chance to apply your skillset working with cloud-based resources for the development and deployment of scalable, reliable applications.

Your high-level estimation of tasks and deliverables, as well as guidance throughout delivery, will help your team members to make granular plans and ensure project success. You will oversee the overall health of multiple applications and their operating environments while interacting with development team members to design and deliver the applications with high availability and stability.

This role will also collaborate with other competency teams of Commencis to create and support end-to-end services for our customers.

Responsibilities

    • Designing and implementing cloud-based services running on cloud Infrastructure and ensuring that they meet the business objectives and adhere to service level agreements (SLA).
    • Performing pre-sales consultancy by supporting status quo in client meetings, help the client decide the solutions and service in alignment with expectations, help Account, New Business, and Engineering stakeholders to define strategy and offerings.
    • Taking hands-on technical ownership of implementation projects and drive them towards value realization by understanding and translating the client’s business needs.
    • Investigating new techniques, tools, methods that might increase efficiency in cloud teams processes, as well as leading execution of topics evaluated and planned for roll-out.
    • Onboarding team members, ensuring contribution & delivery in line with standards and the desired way of working.
    • Mentoring team members, supporting cloud certification & training processes, helping them develop competencies, guiding them in their career paths within Commencis.
    • Being accountable for the reliability and security of cloud infrastructure and services.
    • Proving visibility of performance, cost, and the security of cloud infrastructure and services.
    • Driving continuous improvement, continuous delivery, and lean practices within the cloud team.
    • Identifying emerging technology solutions that reduce cost, increase efficiencies, enhance capabilities, reduce risk, and improve security.
    • Ensuring that all cloud technology applications create a positive customer experience.

Qualifications & Experience

    • BS/MS degree in Computer Science / Computer Engineering or related field
    • 2+ years of Team Management experience
    • 5+ years of experience with CI/CD tools such as Jenkins, Git, Bitbucket CI/CD, GitLab CI/CD
    • Proficiency in Unix/Linux environments.
    • Experience with infrastructure automation and Infrastructure as code tools such as Terraform, CloudFormation.
    • AWS Solution Architect Professional Certification (or comparable certification/ credentials)
    • Knowledge of cloud providers such as AWS, Azure, GCP, Alibaba Cloud, etc.
    • Experience with containerized systems and experience with Docker and/or Kubernetes
    • Knowledge of distributed systems and microservices architecture
    • Experience with Configuration Management tools such as Chef, Ansible, SaltStack, Puppet
    • Experience with APM tools such as NewRelic, AppDynamics
    • Knowledge of Shell scripting such as Bash, Sh, Zsh
    • Experience with Relational Database Systems (MySQL, PostgreSQL, Microsoft SQL Server, etc.)
    • Experience with In-Memory Cache Systems (Hazelcast, Redis, Memcached, etc.)
    • Experience with NoSQL Databases (DynamoDB, MongoDB, Cassandra, etc.)
    • Fluency in written and spoken English is a must.

Commencis helps leading brands grow and scale in digital, powered by its big data, analytics and cloud products. Putting digital at the core, Commencis transforms businesses to thrive and stay relevant in a demanding digital world.

Driven by purpose, Commencis focuses on creating measurable positive impact and competitive advantage through technology, design and data science. Commencis enables clients to design and build digital experiences, create stronger and more meaningful relationships with their customers, and bring agility and scalability with cloud solutions.